Limited Lifetime Warranty
At MEOKY, we stand behind the quality of our stainless steel vacuum drinkware. Our Limited Lifetime Warranty covers eligible products purchased directly from our official website against defects in materials, workmanship, and deterioration in thermal performance.
The warranty applies to the stainless steel body for the lifetime of the product. Lids, seals, straws, and other non-stainless-steel components are excluded.
What is covered under the warranty?
Our Limited Lifetime Warranty covers eligible MEOKY stainless steel vacuum drinkware purchased directly from our official website. Coverage includes:
• Defects in materials or workmanship present at the time of purchase.
• Deterioration in thermal performance under normal use.
Coverage applies to the eligible stainless steel drinkware body.
What isn't covered under the warranty?
The following are excluded from warranty coverage:
• Damage caused by natural disasters, fires, or other accidents.
• Components not made from stainless steel, including lids, seals, and straws.
• Products not purchased directly from the official MEOKY website.
• Normal wear and tear, including scratches, dents, and cosmetic damage.
• Damage caused by neglect, misuse, abuse, improper care, accidents, or unauthorized modifications.
How long does the warranty last?
The Limited Lifetime Warranty begins on the date of your original purchase and remains valid for the lifetime of the eligible product.
The warranty applies to the stainless steel drinkware body only. Lids, seals, straws, and other non-stainless-steel components are excluded.
Are lids, straws, and seals covered?
No. The Limited Lifetime Warranty covers the eligible stainless steel drinkware body only. Lids, straws, seals, and other non-stainless-steel components are not covered.
Does the warranty cover products purchased from other retailers?
No. This Limited Lifetime Warranty applies exclusively to eligible MEOKY products purchased directly from our official website.
How do I submit a warranty claim?
If you experience an issue covered by our warranty, please contact our support team at
To help us review your claim, please provide:
• Your order number and relevant purchase details.
• A clear description of the issue or defect.
• Photographs showing the problem.
Our support team will review your request and guide you through the next steps.
Do I need proof of purchase?
Please provide your original order number and purchase information when submitting a warranty claim.
MEOKY reserves the right to request additional proof of purchase or the return of the defective product when necessary to evaluate your claim.
What are the warranty limitations?
This Limited Lifetime Warranty applies exclusively to eligible MEOKY products and is intended to supersede other express or implied warranties to the extent permitted by applicable law.
To the extent permitted by law, MEOKY is not liable for incidental or consequential damages, losses, costs, or expenses. Some jurisdictions do not allow these exclusions or limitations, so they may not apply to you.